The following questions ask for your opinion about library equipment, including computers, microfiche viewers, copiers, microfilm viewers, and the Library website. On questions using a scale of 1 to 4, 1 denotes lowest level of satisfaction and 4 denotes highest.

1. In general, what is your level of satisfaction with the number of computers, microfiche viewers, microfilm viewers, copiers, and printers in the Library?

90/90 respondents

2. In general, what is your level of satisfaction with the quality of computers, microfiche viewers, microfilm viewers, copiers, and printers in the library?

90/90 respondents

3. Do you regularly use the Library Website?

90/90 respondents

Yes 80

No 10

4, Are you, in general, satisfied with the Library website content? 88/90 respondents

5. Are you, in general, satisfied with the Library website organization?

88/90 respondents.

6. Have you ever logged in to the Library website to view your student library account?

90/90 respondents.

Yes 73

No 17

7. Are you aware that you can do so?

89/90 respondents.

Yes 81

No 8

8. In general, what is your level of satisfaction with the quality and quantity of bathrooms in the library?

89/90 respondents.

9. In general, what is your level of satisfaction with the quality of the heating and air conditioning in the library?

89/90 respondents.

10. In general, what is your level of satisfaction with the library as a quiet study space?

90/90 respondents.

11. In general, what is your level of satisfaction with the library as a safe study space (i.e., not worried about items getting stolen or about being there late at night)?

90/90 respondents.

12. In general, what is your level of satisfaction with the size of the library as a study space (adequate general study areas, size of library itself, etc.)?

90/90 respondents.

13. Please use this space to give us any further thoughts about Library equipment or the Library website.

40 of 90 respondents.

2. Fabulous website. If anything, there is so much there it's difficult to navigate. May want to hire a professional firm to suggest more intuitive methods of organization. The library, as a space, is too small.

4. Some computer/printer problems seem to persist for long periods of time without obvious attention. This often results in large amounts of wasted paper.

6. There would probably be a sufficient number of computers if we didn't have to contend with their being used by non-students (e.g., kids playing games, etc.). As for their quality, however, it is extremely rare to walk in and find every single computer terminal and printer functioning properly. They are consistently out-of-order for one reason or another. The library website is functional at best. However, the online catalog is difficult to use. And on more than one occasion, I've seached for a book by title, which I already knew the library had in its collection, and the search was returned to me with . You should be able to submit recall requests online. Also, the proxy server is unreliable, which prevents students from accessing online resources (viz., journals) from off campus. I guess the library is safe, but I have had items stolen before. The level of noise is hit and miss. The size of the library as a study space is clearly not adequate. Otherwise I wouldn't be fighting to keep the space already allotted me.

9. Often many terminals are down. I understand that this happens, but perhaps greater priority could be given to keeping these operational.

11. There should be more access to online catalogue (i.e., more computers that function!). In addition, there should be more access to some online databases, for grad students to do work online, in addition to ILL.

13. I most often use the library website off campus but have never been able to access articles, etc. The system is not user-friendly. The system works great in the library. More computer stations are needed and more attention to the printers regarding sufficient paper, toner, etc. If thehelp desk cannot provide change then change machines for copying machines and microfische would be helpful. The resources - books, journals, etc., I have found to be adequate.

15. the computers and printers need to be replaced.

17. I don't think it is a good idea to talk about the computers and microfilm/microfiche readers in the same question. They have very different uses. I don't have any complaints about the readers, the computers on the other hand are an other question. They are frequently all being used or are not working. The printers frequently don't work.\n\nThe last time I tried to use it, the link to Worldcat did not work.\n\nAlso, under the reference resources on the web page, the drop down boxes are too hard to use. There has to be a better to way to display these links. It would be better if they could just be displayed on a page so you can see more of them at once and not have to scroll so much.\n\nThe last time I tried to access an ILL form from off campus it didn't work even though I was connected through the proxy server.

18. Regarding Q10: Having the writing center (with open door) within a grad. study area is a bad idea. Why not put it in the basement by the audio visual? Or within the 1st floor admin area? ditto for the noisy classroom off of the Cornell room.

19. I would prefer to have hard floors in the library instead of the carpet.

20. We need individual carrels with lockable doors. I am still not sure about lockers--I use the library less since I am doing DS writing--but I would like to be able to use one occasionally. Also--if I had a lockable, individual carrel where I could hae a computer,etc., perhaps I might do more of my writing there.

24. There does some to be some problems concerning the heat/air conditioning regulation during summer/winter seasons. It's often uncomfortably hot during the winter months which makes students less inclined to stay at the library for many hours. The excessive heat leads to sleepiness and inattention.

25. Especially recently, it has been very difficult to find a working printer in the library.

29. Horrible physical organization because of the library addition.

35. The computers are fine to use.The microfim/fiche are not, and seem to break down.

36. The library is often stifling hot in places - almost soporific!

38. I tried once to access the library from work (remote) as I was told I could and was totally unsuccesssful. Fortunately I work for a University so I can get pretty much what I need. If I had to rely on Drew's library--I would be out of luck.\nAlso--you need more copiers. those paltry few just don't cut it.

40. We need a greater number of equipment, like computers, printers etc. We need a MAJOR development in maintenance; computers/printers are broken or non-functional so often that it is quite shameful. We need a MUCH greater level of acquiring books as well.

42. Sometimes the microfilm (reel to reel) is a bit tedious, needing dimes for copying, etc.

43. Computers: far too often children are being left unsupervised in the library (esp between 4-7pm) and they gravitate to the computers, which they monopolize; crash; and abuse the printing capability.\n--there are not enough computers, and two of them have either no printer (A-level) or a continuously non-working printer (E-level near Cornell room.\n--the microfilm machines do not erliably print: either becasue the dime slots are not clean; or becasue one of the features (like black to white printing) are not active. We don't really neeed more of these, they should work properly, that's all.\n--library website: right now it's not apparent how to do advanced searches in teh new library catalog. Could we have a clear link to advanced search?\nCould we please have the sinks and eye-wash stations in the periodical stacks repaired on both levels? It's a real pain to have to run all the way to the bathroom to clean rust, and flaking paper out of my eye or off my clothes/hands and them have to go back again to finish my search.

44. Technology in the library is OFTEN a problem. at any given time, at least 1 printer is not functioning, a number of computers freeze or cannot be used. since everything is computerized, if the server is down, one cannot find anything - which also happens frequently.

45. The best organized library webpage, in my opinion, is the university of chicago's. I find a continual frustration in the amount of noise in the library, especially on the first floor. I know the library is concerned with people abusing printers, but not having word or any decent word processing program on the computers has been very aggrivating to me as a commuting graduate student (whose tutition and fees do not cover the laptop computers which all other students get). A change machine or change for bills bigger than $5 is needed in the library for photocopy use. (Or a way to put money on the drew card from a credit card directly at the machine--which many other libraries have.)

46. Add n/a as a field for above questions...

48. Problem with heating, its notorious for either being too cold or too hot, always at extreme. Printers are not printing okay most of the time.

49. More computers/printers would be nice, of course. At least do more to keep kids off of them. The website has always been helpful to me, but I'm not jazzed\nabout the new design for the catalog: a keyword search should be the default search, not author. Also if book recall forms were online that would be great!

51. Computor terminals sometimes out of order or in poor working condition, e.g., low brightness on screen. Possibly better response to these.\nWhy were unabridged dictionaries on E taken away? They (it) was broadly used.

52. TO date, I can not access the library website/catalogue at home. The special access materials do not work on America Online above a certain number (8?). Thus, it is extremely frustrating, and I can only access the library within the library.

53. If possible, I hope to have any vending machine at the basement.

60. the new library website is worse than the old one. the search engine is rather poor. I wish I could find books not only by its author and title (by the way, keyword and subject work poor), but also by ISBN.

64. Books for graduate students should have a shorter limit, maybe 3 or 4 weeks, instead of 2 or 3 months. Someone in my seminar has checked out most of the useful references unitl May 20.

69. Occasionally I am not able to find an available computer. I appreciate the simplicity of the Library website. I have had a hard time transitioning to the new catalog, particularly how it displays information about electronic resources (didn't the old site link to the electronic journal when available?) I do not have strong input re: quite study space or heating, because I generally do not study at the library. I am off campus and mostly use it for research only.

71. The library computers are always out of service! And they continue to be so for weeks on end. We need to get computers and printers fixed promptly when they aren't working. Also, the second floor is supposed to be QUIET but it rarely is. Many undergrads chat and are quite loud, and then get offended when you ask them to be quiet because it is the quiet floor.

72. Considering the lousy quality of copies, the copy machines are very expensive and I only use them if the material is on reserve or is reference material. I can only assume that copying is a money-making item and the library can not afford to either 1) reduce the price or 2) buy copiers that produce adequate copies (not ones with permanent scratches). The microfilm copiers are the worst and I dread having to make copies from microfilm. Sometimes, only one of the microfilm copiers is working and the machines frequently reject dimes for no obvious reason.

73. Making copies from the microfiche and microfilm machines are like making copies of etchings by hand. They are hard to read and full of visual noise. Is there any way to get better technology, perhaps a digital scanner system to read the film, instead of the camera and printer system?

78. The number of computers out-of-service at any given time only exacerbates the problems caused by the small number of computers available in the first place.

79. Though space may be a real concern, so is carrell space for grad students.

80. As a historian of the recent past, I use the micro-fische/film machines on a regular basis. Their reliability is abismal. I would love to see the machines updated and linked to a laser printer. Even better would be the ability to pay for them with our ID card accounts. Then I could get rid of the bag of dimes I carry in my bag at all times. Besides this one complain (I'll let other respondents bemoan the quality of the computers themselves), the library works for me.\nAs for the library space, I have never had a study carrell. I am finishing language exams currently and will then study for comp. exams. I would LOVE to have the opportunity to utilize a carrell in the near future. Please keep this an option for as many as possible.

82. This is a ridiculous set of questions.

83. Some of the computer monitors are fuzzy.

89. The issue and use of library carels leaves a lot to be deserved. That is one area thatcould do with some organization and sensitivity to the needs of graduate students. Remember these are responsible working people who would like the least of distubance or unnecessary requirements.

Section 2: Library Orientation and Services

These questions ask for your opinion about library orientation sessions and library services. On questions using a scale of 1 to 4, 1 denotes lowest level of satisfaction and 4 denotes highest.

The first set of questions ask you about library orientation sessions.

14. Have you ever attended a library orientation session?

90/90 respondents.

Yes 59

No 31

15. In general, what is your level of satisfaction with the content of the orientation session?

62/90 respondents.

16. Would you attend refresher sessions if they were available?

84/90 respondents.

Yes 35

No 46

17. Do you usually feel you can locate library resources without staff assistance?

90/90 respondents.

Yes 82

No 8

18. Are you, in general, satisfied with the organization of the library itself?

89/90 respondents.

The next set of questions asks for your opinion about specific library services. The first set asks you about the circulation desk. On questions using a scale of 1 to 4, 1 denotes lowest level of satisfaction and 4 denotes highest.

19. I feel the circulation desk is adequately staffed.

89/90 respondents.

20. I feel the circulation desk is competently staffed.

90/90 respondents.

21. I feel the circulation desk is courteous.

90/90 respondents.

22. I feel the circulation desk provides the services I need.

90/90 respondents.

23. The circulation desk is something I regularly use.

89/90 respondents.

The next set of questions ask you about the reference desk.

24. I feel the reference desk is adequately staffed.

87/90 respondents.

25. I feel the reference desk is competently staffed.

86/90 respondents.

26. I feel that reference desk staff is courteous.

85/90 respondents.

27. I feel the reference desk provides the services I need.

85/90 respondents.

28. The reference desk is something I regularly use.

85/90 respondents.

The following questions ask about the interlibrary loan office.

29. I feel the interlibrary loan office is adequately staffed.

83/90 respondents.

30. I feel the interlibrary loan office is competently staffed.

82/90 respondents.

31. I feel the staff of the interlibrary loan office is courteous.

82/90 respondents.

32. I feel the interlibrary loan office provides the services I need.

81/90 respondents.

33. The interlibrary loan office is something I regularly use.

82/90 respondents.

The last set of questions in this section ask you about library administration.

34. I feel that library administration is competently staffed.

80/90 respondents.

35. I feel that library administration is courteous to graduate students.

81/90 respondents.

36. I feel that library administration takes graduate student needs seriously.

37. Please use this space to give us any further thoughts about library orientation and services.

26 of 90 respondents.

2. I think that graduate students are a very low priority to library administration, as they are to most of the rest of the university.

6. The problems begin with those addressed in questions 34-36, and then it all filters down from there. The library administration is NOT considerate of graduate student needs. The library administration patently caters to the needs of undergraduates, particularly in terms of hours, study space, and services. The circulation desk is usually fine, due largely to the fact that it's staffed by student workers. The reference desk and interlibrary loan office are absolutely spectacular.

11. While there are many benefits, some issues remain. The reference desk has limited hours, and at times they are not aware of all the resources available. However, they have always been courteous, kind, and accommodating. The ILL office is one of the best services around, and since my research requires many books obtained through them, they are a critical resource for my PhD. They could use some additional help.

15. The Director reported that he has received complaints about the lack of use of Baldwin and Pilling. There has been no report of formal complaints coming from the College Faculty Committee or the SGA. It appears individual complaints are determining library policy in this matter and I do not think this is a good precedent to follow.

17. The reference librarians and the ILL staff are wonderful beyond words.

18. First a little thing: the tools near the copiers such as hole puncher, scissors are in grave disrepair. As much copying as grad students do, we need to be able to quickly organize and file these items. Second, I don't know why the phone call policy changed regarding recalls. My home phone hasn't changed in four years and as I live a considerable distance away, it would be a long distance call to connect with Drew voice mail and sort through all the junk messages on the off chance there might be one from the library. I am checking my Drew e-mail and have been told that the first recall e-mail isn't getting through to people. I only found out in time that a book of mine had been recalled because a librarian saw me and mentioned it. You could also use postcards.

20. You should tke seriously the book recs. that grad students submit; we are not idiots, and some of us teach elsewhere and are quite capable of recommending books and volumes to complete incomplete sets. You should listen to us.

24. Library orientation is something that is definitely needed on a regular basis for those graduate students who are new to the program. Having Jody Caldwell provide step by step instruction for new students is wonderful. However, I feel that orientation does need to be limited to smaller groups. A more intimate setting in which to learn about the library's online resources, microform/fiche units, etc. would help to weed out those reference personnel who talk excessively or on topics not interested in by students. Perhaps a more organized way of having areas meet together to make sure that information covered is specific to area such as History/English vs. Religious Studies. Often one area is given more attention during a larger convening which takes away from student interest and use.

28. I feel the library recall/reserve system should take into account students who have books in carrells

29. Since most of the Casperson people attend evenings, the ref desk should be staffed between 5 & 7 PM. There's no one there before classes.

38. Frankly--as I stated above--I almost never use the library.The few times, so far, I've needed something--people were ok, but did not go out of their way to be courteous.

40. Seeing the rate of service and hours maintenance, it does not seem at all that the library is orientd toward helping graduate students. The horrifying level of cutting down hours when the undergraduates are gone, the lack of adequate circulation desk services, the constant maltreatment of graduate students who want to have and keep carrels, the almost kindergarden-like treatment of graduate students with carrels (sign in requirements that are ridiculous and absurd) make most graduate students feel that the library, which is supposed to be the haven for grad students, is the most hostile place for them. The circulation and reference staff are quite helpful, but the attitude of the administrative staff if often quite negative and disrespectful. Hours are short and cut at every chance available, the reason used is lack of staff which mostly means the undergraduates are gone, and so no one else is deemed important.

42. It is hard to agree that graduate students needs are taken seriously when, just for example, the library is closed 4 weekend days in March and at 5 pm during spring break (which has nothing to do with grad students) when defense copies of dissertations are due on March 22. Also in March, many grad. students are preparing for presentations at the Mid-Atlantic Regional meeting of the Society of Biblical Literature and American Academy of Religion (March 18-19), but such students cannot count on using the library on the two weekends that precede it.

43. people need reference help on weekends too.\nWe need to be able to get paper/toner replaced on weekends too.\nPatrons should have access to the same (usually) high quality service at all times the library is open (excepting of course the late night 12-2 hours)\ngrad needs: we need (as should all) the library to be quiet all the time, and someone should explain to tour guides and circulation/reference staff that the rotunda is an echo chamber and talking in regular voiceor louder can be heard by people trying to concentrate on the second floor.\n-please enforce the no cell phone use Upstairs too (including in the carrel rooms)

44. I work as a reference librarian, so my responses are biased. Unlike other students, I have a privileged knowledge of sources in the library.

45. Sometimes there are significant waits for reserve materials; that there are three student workers at the circulation desk, two of them unoccupied and one with a significant line for reserve materials, particularly at the beginning of the semester.

51. Seems fine but sense is that grad students needs should be more attentively responded to, e.g., planning without GRS input.

52. Services - I don't know who the library administration is...and there was no place to answer N/A.

60. I wish graduate students had more space to study without any distraction.

66. organization of books is a bit counter-intuitive (having 100s, 300s, & 800s on the same floor)

69. I haven't had any interaction with library administration. My interaction with circulation and reference services has generally been positive. Sometimes I have a hard time locating resources without assistance.

71. I am frustrated with how many books are supposed to be on the shelf but aren't (are missing). I wonder whether grad students with carells hoard books without checking them out.

72. I came from a college with a library about 30 times the size of Drew's library and I found the orientation (which was many years ago) to be at a junior high school level, explaining the purpose of call numbers and the like. To get into graduate school you had to have done pretty well in your previous college so I think you can assume we've been in a library before and know how one operates! It would be more helpful to simply know what resources Drew's library has or doesn't have (compared to a typical college library). The reference staff and ILL staff are great. Sometimes the students at circulation/reserve seem more interested in studying than service and sometimes there is one lone student covering the entire front desk while it seems like there are 3 or 4 staff/student workers in the back offices. But, in general, I have no big complaints about current staffing....in the past there were some pretty surly people at the front desk but they seem to be gone.

73. Reference librarians should have more knowledge of the computers than they do, and they should ideally be a walking talking embodiment of the resources available at Drew and beyond. They should be able to suggest to students avenues and sources of research not otherwise contemplated by the student. We don't know everything that the library has to offer; the reference librarian should.

82. Once again, a set of questions that do not address the real issues. Who cares if the staff is courteous? One does not go to a library to drown in superficial pleasantries.

Section 3: Library Carrells and Lockers

These questions ask for your opinion about library carrells and lockers. On questions using a scale of 1 to 4, 1 denotes lowest level of agreement or satisfaction and 4 denotes highest.

38. I know what a library carrell is.

90/90 respondents.

Yes 87

No 3

39. I am aware of carrell availability.

90 out of 90 respondents.

Yes 71

No 19

40. I am interested in having a carrell.

87/90 respondents.

41. I can find the carrell and locker policy on the library website.

84/90 respondents.

Yes 51

No 33

42. I used to have a carrell.

86/90 respondents.

Yes 32

No 54

43. I currently have a carrell.

90/90 respondents.

Yes 24

No 66

44. I am satisfied with carrell policy.

80/90 respondents.

45. I am satisfied with carrell availability.

76/90 respondents.

46. I think large, open study tables are a good substitute for the current carrells.

87/90 respondents.

The next set of questions ask for your opinion about library lockers. On questions using a scale of 1 to 4, 1 denotes lowest level of agreement or satisfaction and 4 denotes highest.

47. I know what a library locker is.

90/90 respondents.

Yes 65

No 25

48. I am aware of locker availability.

89/90 respondents.

Yes 57/89

No 32/89

49. I am interested in having a locker.

88/90 respondents.

50. I used to have a locker.

84/90 respondents.

Yes 16

No 68

51. I currently have a locker.

87/90 respondents.

Yes 11

No 76

52. I am satisfied with locker policy.

53. I am satisfied with locker availability.

70/90 respondents.

54. Please use this space to give us any further thoughts about library carrells and lockers.

28/90 respondents.

2. I think the current carrell policy isn't working and needs to be seriously revised.

6. Obviously, having a locker only interests me if I can no longer make use of a carrell. The carrell policy is in terrible need of revision. Moreover, the administration's attitude toward those who have carrell's needs an adjustment as well. We are not children. My study carrell is being used more than just when I'm sitting there working. I'm not engaged in relatively small-scale work that revolves around the semester cycle. I am preparing for multiple exams of extended length and writing the equivalent of a book, all of which takes place over an extended period of time. Granted, it's not likely that I will bring the school the sort of money that the undergrads do and will continue to provide. However, as a graduate student working on a terminal degree, I am valuable to the school in other ways, and I am deserved of equal support from the library, considerate of my specific needs (which are different than those of undergrads), for the successful completion of my program. Large study tables aren't a bad idea, provided they could be used in conjunction with lockers, and that they were reserved for graduate student use only.

11. Graduate students require permanent study space, once in the comp stage onward. To limit that space, and to require constant reapplication while still in same stage (comp, prospectus) is annoying and stressful at a time when focus should be only on research/study. Thus, the time limitations and length limitations are not consistent with the needs of graduate students.

17. Lockers are a bad idea. Grad students who use carrells should have 24 hr. access.

18. Graduate students should have carrells available to them. Period. BTW, there's a technical glitch with questions 44, 45 above. Answering 45 deletes one's answer to 44. I personally would have answered with a negative number (around -9 on a scale of 1 to 10) had that been an option. I am really frustrated with the carrell situation. All I want is a secure, stable place to work for 3 to 4 LONG days a week without having to worry about silliness like signing in, being checked up on and/or constantly having to renew my application. The 5-hour carrells are also problematic. I tried that route. First, someone had stuffed all the drawers with his books and papers so I had to remove them in order to secure my laptop when I went for breaks (securing my laptop is a major concern as my last laptop was stolen from the library). It was annoying to have to watch the clock and renew after 5 hours. After 10 hours, I was still there. (When I come to the library, I really hunker down). I cleared out my papers etc. and went downstairs. Enroute to returning the key and card, I stopped by the reference to visit with Bruce L. about my dissertation. He was extremely helpful but this made me 15 minutes (or so) late to return my key and card. I WAS CHARGED A LATE FEE. This is petty and ridiculous. To be honest, I've been avoiding/boycotting the library for months due to my irritation at the carrell situation. I saw the library director saw me and made a point of coming over to visit, chat pleasently and thank me for my patience regarding graduate carrells. Given that and the fact that I had enjoyed a productive day at the library after a long absence, I was feeling fairly good about the library for once. The late fee, however, returned me to my accustomed bitter, annoyed state.

19. The way grad students are pushed out of carrles is a sad story. I think the GSA should have more say regarding the use of graduate study space.

20. See above comment also. Was unaware carrel policy was on web, etc. Biggest issue here: we need private, locked carrels where our stuff is ours and not open to perusal or theft by any Tom, Dick or Mary that comes by. Drew carrels have always been inadequate. I suggest kicking out faculty offices and moving grad students in. Faculty should be satisfied with offices in their department areas. There may also be other spaces available in the library--like the Media area in the basement; this simply does NOT need to be in the library; similarly the conference and publications offices. These could and should all be carrels. The library building should be a library, NOT a collection of assorted non-library related university offices.

25. I believe that more graduate students should have access to carrels. Graduate work requires large amounts of library materials which cannot be easily transported back and forth from home or moved from a locker to a work space. Graduate students should also have access to carrells during comprehensive exams, when they are doing some of their most extensive reading.\nGetting rid of carrells in favor of open study tables is NOT an adequate substitution. Study tables offer less privacy and leave no space for storage of materials. \nUse of carrells cannot be adequately determined by the current method of walking through the area at predetermined times to make a head count. People use carrells at different times in the day and may leave the carrell to go elsewhere in the library and be inaccurately counted. \nIn addition, graduate students at Drew receive little funding relative to other institutions. The last thing that they should have to worry about is having enough space to do their work.

27. i believe the carrell policy has become far too rigid. I recognize the fact that there were many students using carrell space only to store books, but at the same time there were several students who regularly used carrels (either daily or a couple of times/week) who were evicted unnecessarily because they were not at the comps. level or because they were not using the carrell often enough. i will be FURIOUS if a shift is made from carrells to study tables. this is hardly conducive to the long term study/research use of graduate students.

36. What lockers?

38. I don't know what a carrell is, or what it's for.

40. There have been a lot of ill-will and power-play between the library administration and graduate students. Instead of helping them be the serious scholars they are, grad students are treated like children, with ridiculous expectations and sign-in requirements, and are faced with the attitude that the library administration is its parent/guardian figure, who presumes to tell grad students how much and how long they must study in order to keep a carrel. The attitude is intensely disrespectful, as if students do not have real lives as well, and the policies of the administration have only made graduate students feel that instead of being an educationakl service supposed to HELP students, the administration deems itself to be some kind of police service who decide to take control of grad students' lives. The attitude, and the services offered, with all their conditionality, is not only ridiculous and laighable, but also shows a deeper problem on the part of the administration to accept with due respect who grad students are and what they do. Please stop this ridiculous behavior, and help us be scholars, instead of hindering us and treating us like children who need to be controlled. If this is a control issue, it needs to be taken care of, and grad students not victimized. Stupid sign in regulations are irritating, and disturbing, since students become forced to live their lives according to library rules, instead of being encouraged in their scholarship and not adding unrequired stress to their already difficult lives.

42. I have been satisfied with carrells, but I realize that students starting after me have had less opportunities.

43. have no locker experience to comment on.\ncarrel space is inadequate; the policiy does not take grad student life or needs into considertaion. Please do not expect people who already work 20 hourse a week outside the library to come in 30 hourse per week just to hold onto their carrel space. That's ridiculous. Also, removing people who NEVER use their space is fair; but limiting the point during our grad process we should be entitled to a carrel is wrong.

44. To get a carrel was a struggle; to get a 1-person carrel when I reached dissertation writing time (after four years of WORKING in the library) was a struggle too.

49. The library carrell policies, as I understand them, have not only been arbitrarily changed and enforced, but are also unusally restrictive, involving\nhours logged or random monitoring and the possibility of losing a carrell if one is off-campus for a brief period. This has to change. A graduate program that\ndoes not treat grad students as responsible adults by not giving them adequate space and personal responsibility is unacceptable. \nFurther it is unclear to me why G-deck was cut back (or even how someone got space on G-deck to begin with) or how the study closets are assigned.

51. Graduate students need a repository for their papers and books and the place where they work. Five days/week requirement for use is absurd given the flexibility needed by gradstudents, especially at comp/prospectus/ddissertation stage. Open study ares are conte-productive for students needing both textual resources within reach and quiet privacy for effective study. Graduate students, once given a carrel should be able to keep it based on seniority for the period of study (providing full-time) and should not be hassled when usage drops a little. When student is at dissertation stage, if they plan to depend upon the library for a working space should be assigned automatically, if they wish one, a securable carrel if available\n pending use of 2-3 times/week or notice that they are away from Madison on vacation, conferences or necessary dissertation research purposes. Undergraduate students should have low priority on assigned carrell policy.

52. Isn't a library carrell the wooden frame encompassing a desk and light found along the windows, etc. on second floor? Or are they also located in the back room for those working on comps only? What are the little rooms that dissertation people are using?

56. About item 46: I strongly believe the library must work toward the interests of a diverse student body and in that regard, more open study space is a necessity. That being said, I am also not happy about the availability of carrels. For those of us who live in Wendel or Tipple, or who live far from campus, carrels (particularly the more secure type of carrel previously offered on the G-deck) are really a necessity. Such carrels ease severe overcrowding that now exists in small on campus apartments and they can allow students the ability to keep references and other office materials, including a printer, on campus - that affords commuters the ability to participate in academic programming more fully, for such things as colloquia, lectures etc. Without the efficiency that such a space provides, retaining a viable study period at home precludes attandance at such events. I have heard mention of converting office spaces on the LC 28 level to carrels. I suspect this will be a very helpful initiative indeed. Moreover, other spaces now opened up by the new arts center are now being used as office space: temporary office space for the Caspersen School administrators. I have hard arguments about how difficult converting these newly opened spaces for administrative use would be... it turns out that these spaces presented a viable option for administrative space. I suspect that the cost of installing carpet to make these spaces more comfortable is not excessive. It seems to me also that if HCH/housing office were located in the Commons, that would represent a useful working atmosphere and some increased efficiency. Afterall, it seems to me that HCH interacts with Aramark and ResLife frequently... these offices would be in close proximity to each other. I also suspect that if there is open office space in Brothers College, locating the University Editor there would aloo be particularly efficient: most of the activity of this office in my experience relates most directly to the college. In short, I think there are ways to make the library more functional and to provide G-deck type carrel space... it takes only, it seems to me, a real commitment to graduate study in regard to study space combined with a more comprehensive understanding how the type and availability of carrels relates to housing issues. I must admit that I find most often a rather narrow view on the part of different university offices: housing does not recognize how housing space issues relates to the library and decisions about carrels; the library administration does not recognize how their decisions are related to housing space issues. Both the library administration and housing officials tend to function independently... and both are providing the most minimal of space for one aspect of life here that I think is of some importance: one's ability to study. For PhD students, study requires some space...more than I suspect is necessary for undergraduate students. Until the university mindset is more open to distinctions between the needs of undergrads and grad/post grad students, any constructive effort on these issues will be truncated.

62. Given limited numberr of carrells and high demand, I feel the library is doing an adequate job of assigning them, based on objetive criteria. Lockers would be more useful to me if more centrally located.

68. Having a carrell this year (my second yearof PhD class work) would have been extremely helpful to me. I am also a T/A, so I have to juggle a lot of books. I am a commuter student and travel quite a distance to be here so I stay Tues. through Thurs. A carrell would have actually been much more helpful to me this year than next when I don't anticipate being on campus every day.

69. Carrells and lockers are not a concern for me because I do not study on campus.

71. We need more carrels available for graduate students. The waiting list is outrageous.

72. I use to have a carrell until I was required to use it five days a week. I don't always come to campus five days a week and I would sometimes come to school simply to sign in! I realized this was ridiculous and gave up my carrel. My biggest beef regarding the carrels was the inequity in assigning people to carrels. I always had a person sharing with me but I noticed that there were some people who, year after year, had sole possession of their carrel. And although the policy states that you have to have an approved dissertation prospectus to get a private room, I know specific students who were given rooms way before their prospecti were approved. It use to be that you had to be a library graduate student employee to get a private study room (and you could keep it forever!) but that no longer seems to be the case. I think that there should be a one year limit for private rooms because there are only a few and the same people can keep them for an indefinite amount of time. I think a one year limit would be more fair to the rest of us who would give our right arm to have one.

73. I am pleased to see that the library has instituted a policy of walk-in availability of carrells for commuting grad students, as we often need someplace to study and work when we come onto campus. The other issue I would raise is why are theological students given equal access and footing for graduate study carrells, when they have the Cornell room and Seminary Hall? A nit-picky question, true, but valid when we consider the lack of study spaces for graduate students.

80. Please make this available to as many as possible, with Grad and Theo students receiving highest priority. I don't think the policy of dissertation, comps, thesis, etc. is a poor policy necessarily, but it must be practiced with both wisdom and consistency.

82. Face it, the library is primarily for the undergraduates. Graduate students have no business dictating how space in the library should be allocated. The library is too small for that. It needs to grow.

83. my locker is very helpful.

Section 4: Library Holdings

The following questions ask for your opinion about library holdings. Please answer these questions to the best of your ability in reference to your particular area of study. On questions using a scale of 1 to 4, 1 denotes lowest level of satisfaction or agreement with the statement and 4 denotes highest.

55. In general, what is your level of satisfaction with the quantity of the Library's holdings?

89/90 respondents.

56. In general, what is your level of satisfaction with the quality of library holdings?

89/90 respondents.

57. Do you regularly use electronic journals through the Library website?

90/90 respondents.

58. Are most of the journals that you need accessible at Drew?

86/90 respondents.

59. Are there more than one or two important journals that you regularly need not accessible through Drew's library?

84/90 respondents.

60. Do you feel the Library is able to expand its holdings regularly enough to stay relevant to your field?

84/90 respondents.

61. In general, do you feel that Drew's holdings are adequate to sustain serious graduate study in your field?

87/90 respondents.

62. Please use this space to give us any further thoughts about library holdings.

29/90 respondents.

2. Again, the library is too small, I think, for serious graduate study. I talked to one fellow grad student/potential Drew faculty about Drew as an institution, and when he asked about the library I hesistated. Get EEBO if and when you can. I know it is expensive.

6. Electronic journals are not consistently available to off-campus students via the proxy server. They should be more easily accessible. I think Drew's holdings, overall, are generally good. However, when book purchase requests are submitted, it takes too long to get the book, i.e., when they bother to purchase it at all. (I'm still waiting for a book to be placed in the stacks that I requested for purchase late last summer.) The library seems to expand it's holdings regularly in my field, but they always seem to be about a year or two behind on things (e.g., new books). And there are at least two journals I would use regularly if our library had them. One is online-only, and a colleague of mine requested more than once that the library subscribe, but they still haven't done so.

9. While at times there may be things that are not available on site, the interlibrary office is a valuable resource, and I am generally satisfied that I can obtain the materials I need.

19. Foreign language journals are not up to date. The library is not well equipped regarding contemporary critical theory is.

20. You need tools to search archival material online. MUST add either or both: ArchivesUSA or RLIN. I currently have to go all the way to Rutgers to use either.

23. For the Psychology of Religion Area, the library does not even have the basic works of the theorists! I pay 80.00 per book and have them all on my personal bookshelf. The library holdings for my area are pathetic. (But the library itself is great!)

24. Though the library's holding do seem fairly adequate in size, it's quality is serious lacking for those students who wish to pursue study in contemporary topics such as late 20th/21st century literature or contemporary international politics or history. Though the library has older editions and back information for student to use, it's more recent holdings is severely lacking. Not only does the library need to procure the latest novel or criticism, it also needs to remain aware of other areas recent scholarship. Electronic resources are a huge help for theory/criticism/essays/lectures, but in terms of primary sources it needs work.

25. Students should be able to make suggestions for new acquisitions. If there is such a procedure in place, not many students seem to know about it.

28. The Library budget is not adequate to fulfill my field of study especially as it is moving to specialized topic areas having to do with fad courses and not traditional theological, historical or philosophical holdings.

36. There are some serious gaps in scholarship in areas within the library's holdings, and some primary texts are not available although criticism is! New fields of study are not current within areas outside of theological research; some areas of focus are overburdened with outdated criticism. All in all, I find Amazon to be a more practical and time saving option! Unfortunately, finances prohibit areas of research that our library simply does not have the ability to aid. Much of our material is rather staid.

38. Again--the one or two times I tried to access the holdings from a remote location--I could not get beyond square one. And as I work at UMDNJ--I stopped worrying.

40. We need to focus on more graduate level books and journals. The current holdings are not adequate, and students end up using ILL much more than they probably should need to.

43. older books need conserving and should not be kept in hot areas of the library. I'd like to see a message on the site (that I can find) that explains how to order books if you are a student, and what your chances of getting them are.

44. Coming from a different country, I probably have different (more modest) standards.

45. Please get a subscription to Philosophy Now.

47. No one school will probably ever have everything that every student needs; however, the interlibrary loan office is very helpful when needs cannot be met on campus.

49. Clearing out some of the older, out-dated, and rarely used books, especially in the Cornell Room, would be a help.

51. I think, generally, the Drew library is more than adequate for research in the areas of Drew concentrations and cross-disciplinary studies in the graduate school.

52. As a Roman Catholic, theology journals are a bit limited, but that is understandable. I can't expect to find Origins, and other journals, especially those in French, in a predominately Methodist university...although it would certainly be helpful!

54. a fine library for English literature.

62. Not sure how to respond to question 59: my answer is no, there are not more than one or two important journals that are not accessible through Drew's library.

64. Questions that I don't answer may not apply to an evening student.

66. Avery Index (for Architecture periodicals) would be helpful.

69. I do most of my research in sociology and Jewish-Christian/interfaith issues. I find the library's holdings to be weak on Jewish issues, but generally have a good experience with ILL.

71. We need more philosophy books. Many poststucturalist texts are not available at the library, and this is an area that MANY Drew professors work in.

72. The library holdings are very good in some fields of religion/religious studies but there are an inadequate number of sociology journals. Let's just say that I keep the ILL very busy with my request for copies of articles from journals that the Drew library does not subscribe to. As for books, the situation is much better...but in sociology, most of the current developments are issued in journals long before any books are published.

73. Many journals in the stacks have missing volumes or breaks in the collection. is there any way to correct this?

75. I hear that the printing of material will be charged from next fall session. That is something I feel would be detrimental to the interest of the students.

80. Drew's holdings are significant. They effectiveness of the interlibrary loan office and the knowledge of the reference desk make them formidable. Keep electronic access to as much as possible, please. Generally, the new holding are keenly selected. However the new titles added in American History/Studies are noticably lacking.

Section 5: Student Demographics

This is the last part of the form. The demographic questions asked here are very important, as they will help us determine if different attitudes or problems are more common among some student populations than others.

63. What is your program of study?

87/90 respondents.

Biblical Studies 11

English 10

Liturgical Studies 3

Modern History and Literature 15

Religion and Society 8

Theological and Philosophical Studies 19

Wesleyan and Methodist Studies 9

Arts and Letters 8

Medical Humanities 4

64. Which degree are you seeking?

90/90 respondents.

Master of Arts 5

Ph.D. 74

M.Litt. 2

D.Litt. 5

M.M.H. 1

D.M.H. 3

Certificate 0

None 0

64. What is your year in the program according to your Spring 2004 registration?

90/90 respondents.

First year coursework 18

Second year coursework 19

Beyond second year coursework 6

Language exams 2

Writing Master's Thesis 2

Comprehensive Exams 12

Dissertation Prospectus 14

Writing Dissertation 16

After Dissertation 1

Not applicable 0

65. Are you a resident or a commuter?

88/90 respondents.

Resident 24

Commuter 64

66. If you regularly travel to Drew, what is the length of your commute? If you don't regularly travel, please type in 'n/a.' If you live on campus, please type in 'on campus.'

Average 44 minutes.

67. What is your state of residence?

72/90 respondents.

NJ 56
NY 3
PA 7
Canada, DC, Korea, Ohio, MI, Conn 1 each.

68. Did you first come to Drew as a staff member, or as a student?

89/90 respondents.

Student 89

Staff 0

69. Do you work outside the home full or part time, or not at all?

89/90 respondents.

Full time 23

Part time 52

Not at all 14

70. If you work outside the home, how many hours do you work in an average week? Type in "0" if you don't work outside the home.

80/90 respondents.

Average 22.19354839

71. Do you have children?

88/90 respondents.

Yes 41

No 47

72. If you have children, are you their primary caregiver during the day? Answer 'No' if someone else is the primary caregiver for your child (e.g. spouse or daycare). Select "n/a" if you don't have children.

78/90 respondents.

Yes 17

No 21

Not applicable 40

73. How many days per month do you use the library?

79 respondents.

Average 15.56122449

74. How many hours per visit is your typical library use?

62/90 respondents.

Average 3.807692308

75. Approximately how many students, total, attended your previous educational institution?

72/90 respondents.

Average 7492.918033

76. Please use this space to give us any more comments about the library or this survey.

21/90 respondents.

2. Overall, I don't think the library is conducive to graduate student study. Its hours are too abbreviated during the summer, excluding students who work full time from using the library at all for several weeks. It's too small for Drew's population. It tends to be too loud, and over the summer when I am there I have to compete with children for computers and other resources.

4. I have found the library to be a welcoming place and have been grateful forthe use of it. Thank you.

6. I'm tired of surveys and commitees. I desperately want some action and resolution. And I don't want to waste so much time and energy worrying and fighting for the spaces and resources to do the work I'm here to do. So much goes into the former that it infringes upon my ability to do the latter.

17. I think you mean Theological and Religious Studies (T&R) not Theological and Philosophical Studies.

18. Could you please eliminate cell phone use in the library and get the children of staff/students to quit taking up the research computers for games and IM chatting? Thanks.\nAnd thanks for listening!

20. The library is the most helpful buch of people on campus. Keep up the good work!! Thanks for the opportunity to comment.

27. thanks for giving us the chance for input....i was unsure what to check for my area of study - i'm T&R-history..does that make me theo and philosophy or R&S?!

28. We need to keep more non-campus people out of the library so they are not a burden on the services or availability of services for students, including the use by camps or retreats during the summer or other times in which Drew students are bumped by kids or outsiders who pay no fees, exercise no respect for rules, or have no ethics in how they use our facility!

29. I tend to use the library more electronically, and then supplement with physical visits. You should also allow a space on the questionnaire for people who have home businesses.

36. Thanks for implementing this survey! I have long felt that the library functions adequately for initial research (CLA level) but simply does not have the sources in most areas to foster more detailed investigation.

42. On question 72, this varies with the time of year. In the summer, yes, I am the primary caregiver during the day, which means I would like to be able to use the library in the evenings and weekends. Of course, that is precisely when undergraduates do not use the library. So, the library is closed (with some exceptions). Also, late night extended hours are not helpful to a grad student who works and has a family. One does need sleep. I think the issue of library access could be easily solved by allowing grad students a code, pass card or something to get into the library to our study carrells. We don't need all the services of the library staff. The library has made these arrangements during the summer by paying a staff person to be at the door. Why not have public safety do this then and at other times?

43. thousands I think the library staff should worry less about controlling our study habits and more on providing consistent service and QUIET.

44. As gradutate students, we need free access to carrels, and more open hours, especially during spring break, in January, summer.

49. The library overall is well suited for grad studing. More study space is a must, more recent publications in the areas would be nice, but for the size of the school, the library offers\nthings like execellent ILL, knowledgealbe research help, and good web resources.

51. My number one issues are a) more flexible carrel assignments to grad students and recognition of seniority based on stage of studies given minimal use of <4days/week. b.) Level of noise in the library, particularly on E level should be kept at minimum. 3.) Recognotion of the need to acknowlege grad student's needs during periods of concentrated study and high stress. c.) consider lounge area, coffee for grad students within library building - this would make for superior interchange among grad students and dialogue in interdisciplinary studies. This would pay of in level of intellectual intensity, attract new students and encourage fellowship.

52. Thank you for the survey - I believe I mentioned the ambiguous parts --- plus I am a second year PhD student in Theology and Religious studies, which wasn't on the list (not Theo and philosophy). I would love more than anything to be able to access the library catalogue from home. There must be more than one student hampered by America Online as their provider? Good luck...I look forward to outcomes...

64. It's a beautiful and useful library with a very helpful staff.

69. I used to work at the Berkeley Library so I appreciate what a challenge it is to make everyone happy! In general I have been satisfied with the quality of services at the Drew Library, although there may be a few small areas for improvement. Most of my interest is in improving access to journals (more electronic; less microfilm!) and in increasing Jewish resources. Maybe a few more computers. I appreciate the online services such as my Library Accout for renewals and online ILL forms. I do wish you would send my notices to the email account I use regularly rather than Drew. Thanks for listening.

72. Thank you for issuing this survey. I think that the library does what it can with their budget but I question decisions such as having the library open from midnight to 2 am when many of us who work would prefer more hours on the weekend (i.e. Friday night, Sunday morning). I wish there were ways that we could request acquisitions, too. Finally, I know that there is probably no way to do this but it is very frustrating to be waiting to use the online resources while people are writing email messages or surfing fun sites (rather than using the computers for research). Thank you!

80. Thank you for offering this forum for response.

87. more study hours on weekends (Fri. & Sat.) & reading week

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